We are Painter Decorator Wolverhampton. Our address is 31 Stanton Road, Wolverhampton, WV1 2HG.

We are committed to protecting and respecting your privacy.

This policy (and any other documents referred to on it) sets out the basis on which any personal data we collect from you or that you provide to us will be processed by us. By visiting www.painterdecoratorwolves.co.uk, you accept and consent to the practices described in this policy. Please read the following carefully to understand our views and practices regarding your data, how we will treat it and the cookies we use.

Our privacy and cookies policies are written in compliance with and subject to English Law only.

PRIVACY POLICY

The data controller is 'Painter Decorator Wolverhampton' for the Data Protection Act 1998 (the Act). Information Commissioner's Office registration number: TBC

INFORMATION WE COLLECT FROM YOU 

We will collect and process the following data about you:

• Information you give us. This is information about you that you provide us by filling in forms on our site, by corresponding with us by name, phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service and when report a problem with our site. The information you give us may include your name, address, e-mail address, phone number, and details about your project.

Concerning each of your visits to our site, we will automatically collect the following information:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our number.

USES MADE OF THE INFORMATION 

We use information held about you in the following ways:

• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;
• To provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;
• If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about your service/services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way or to pass your details on to third parties for marketing purposes, please get in touch with us;
• To notify you about changes to our service;
• Ensure that our site's content is presented most effectively for you and your computer.

Information we collect about you. We will use this information:

• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• To improve our site to ensure that content is presented most effectively for you and your computer;
• As part of our efforts to keep our site safe and secure;
• To measure or understand the effectiveness of advertising we serve to you and others and to deliver relevant advertising to you;
• To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources. We will combine this information with the information you give us and the information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISCLOSURE OF YOUR INFORMATION   

You agree that we have the right to share your personal information with the following:

• Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

Selected third parties including:

• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
• Advertisers and advertising networks require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users (for example, we may inform them that 600 users have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience;
• Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We will disclose your personal information to third parties:

• If we are under a duty to disclose or share your data to comply with any legal obligation, to enforce or apply our terms and conditions of supply and other agreements or to protect the rights, property, or safety of Painter Decorator Wolverhampton, our customers, or others. This includes exchanging information for fraud protection and credit risk reduction with other companies and organisations.

WHERE WE STORE YOUR DATA 

All information you provide to us is stored on our secure database.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

YOUR RIGHTS 

You have the right to ask us not to process your data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for them. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION 

The Act gives you the right to access information held about you. Your right to access can be exercised under the Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you agree to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or your computer's hard drive if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our website. 
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and see how visitors move around our website when they use it. This helps us improve how our website works, for example, by ensuring that users find what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, and the advertising displayed more relevant to your interests. We may also share this information with third parties for this purpose.